At The SkillHub, we are committed to ensuring that our customers are satisfied with the courses they purchase. Our refund policy for courses such as Excel, Word, PowerPoint, Power BI, Radio Jockey, and Hindi is designed to provide peace of mind and flexibility to our learners.
1. Eligibility for Refunds You are eligible for a full refund within 30 days of your purchase, provided you have not accessed more than 25% of the course content. This is to ensure that you have had the opportunity to evaluate the course sufficiently without committing fully.
2. Requesting a Refund To request a refund, please contact our support team via the contact form available on our website. Include your course purchase details and the reason for the refund request. Our team will review your request and respond within 5 business days.
3. Processing Refunds Once your refund request is approved, the refund will be processed back to the original method of payment within 10 business days. You will receive a confirmation email once the refund has been issued.
4. Exceptions Note that any purchases made through third-party providers or promotional offers may be subject to different refund terms, as specified at the time of purchase.
5. Continuing Support If you encounter any issues or are dissatisfied with a course for any reason, we encourage you to contact our customer support before requesting a refund. We are here to help and ensure your learning experience is positive.
Thank you for choosing The SkillHub for your educational needs. Your satisfaction is our top priority.